Skip to main content

General Terms and Conditions

1. Payment Conditions

You can choose from the following payment options:

Advance Payment
Our account details for your advance payment are in the confirmation e-mail, which you receive after the order is completed. Your order will be sent directly after receipt of payment.

Payment with credit cards
Your secure credit card payments are made through Saferpay. Saferpay meets all common safety standards.

Payment with PayPal
You can charge your order directly to your PayPal account.

2. Terms of delivery, exchange and return

Delivery
We deliver the desired goods from stock by mail. For orders we charge a shipping fee, which depends on the delivery address. The goods can also be picked up free of charge at one of our business locations. In the event of a delay in delivery, the customer is informed by email.

Your order will be delivered directly to your desired address. You can enter your delivery address at the order at torland-jeans.com. All deliveries, with the exception of Swiss addresses, are sent from our business location in Vienna. Swiss addresses are supplied from our business location in Lengnau AG, Switzerland.

Right of Withdrawal
You have 14 days to check everything in peace. If something does not fit or please, you can cancel the order within 14 days after receipt of the goods. For this you have to cancel only within this period by e-mail or letter. Then you have 14 days to return the goods to us in original packaging. As soon as the goods arrive with us, or we receive proof of the shipment, we will refund you the payment.

In the event of damage or incomplete goods, a deduction may be made at the discretion of the customer by TORLAND FASHION. Deliveries of sold goods that are not suitable for return for hygienic reasons (for example, underwear) and their sealing had been removed after the delivery can not be returned.

Reshipment Address:
You can reship the goods to one of the following addresses:

  • TORLAND FASHION, Goldschlagstr. 33/1, 1150 Vienna, Austria
  • TORLAND FASHION, Sonnenbüelweg 6, 5426 Lengnau, Switzerland

The cost of postage will be borne by you.

Withdrawal Form
If you want to cancel the contract, please fill out this form and send it back.

1. To

Torland Fashion, Sascha Hümbeli, Goldschlagstr. 33/1, 1150 Vienna, Austria

Tel: +43 1 78 661 87, email: hallo@torland-jeans.com, web: www.torland-jeans.com

2. I / we hereby revoke the contract concluded by me / us for the purchase of the following goods:

……………………………………………………………………

……………………………………………………………………
(Name of the goods, order number and price, if applicable)

3. Ordered on: ………………………….

4. Received on: ……………………….

5. (name, address of the consumer)

……………………… .. ……………………… .. ……………………… .. ……………………….

6. Date

……………………………………………. Customer signature
(only with written revocation)

Voluntary right of return up to 30 days
Regardless of your right of withdrawal, you can return all products from our online shop within 30 days from receipt of the goods to us, provided that the goods are complete and in unused and undamaged condition.

3. Prices

All prices include VAT. For deliveries in Switzerland, the Swiss VAT will be charged. For all other deliveries (EU, other countries) the Austrian VAT will be charged.

4. Quality Warranty

The warranty applies for 12 months. For material or manufacturer errors, please contact us immediately. In the case of technical articles, the guarantee provisions attached in addition to the statutory warranty rights shall apply.

5. Retention of title

The goods remain the property of TORLAND FASHION until complete payment.

6. Conclusion of the contract and final provisions

The presentation of the products in the online shop is not a legally binding application, but is only a non-binding online catalog. If you only place products in the “shopping cart”, this does not constitute a binding order. You can only place a binding order for the products contained in the shopping cart by clicking on the “Send order” button on the order page. As a result, we will immediately send you an e-mail confirmation of the contract upon receipt of which the contract is concluded.

Should one or more provisions of these General Terms and Conditions be invalid, this shall not entail the invalidity of the entire contract. The invalid regulation is replaced by the relevant legal regulation. This contract is subject to Swiss law only. Place of jurisdiction and place of performance is CH-5426 Lengnau, Switzerland.

 

Please contact us if you have any questions.

By continuing to use the site, you agree to the use of cookies. More information

Die Cookie-Einstellungen auf dieser Website sind auf "Cookies zulassen" eingestellt, um das beste Surferlebnis zu ermöglichen. Wenn du diese Website ohne Änderung der Cookie-Einstellungen verwendest oder auf "Akzeptieren" klickst, erklärst du sich damit einverstanden.

Schließen